1. Introduction

Vgen Media is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By using our website, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect and process the following information:

• Personal Identification Information: When you fill out forms on our website, subscribe to our newsletter, or contact us, you provide your name, email address, phone number, and company name.
• Usage Data: We collect information about how you interact with our website, such as your IP address, browser type, pages visited, and the date and time of your visit.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to monitor website activity and store certain information. For more details, see our Cookie Policy.

3. How We Use Your Information

We use the information we collect in the following ways:

• To Provide and Maintain Our Services: We use your information to deliver the services you have requested, including processing transactions and providing customer support.
• To Improve and Personalize Your Experience: We use your information to understand how you use our services and make improvements. This includes customizing the content and layout of our website based on your preferences.
• To Communicate with You: We use your contact information to send you updates, newsletters, marketing materials, and other information that may be of interest to you. You can opt out of receiving these communications at any time.
• To Conduct Research and Analysis: We use your contact information to send you updates, newsletters, marketing materials, and other information that may be of interest to you. You can opt out of receiving these communications at any time.
• To Conduct Research and Analysis: We use usage data to analyze trends and track user behavior to improve our services and develop new features.
• To Ensure Security and Compliance: We use your information to prevent fraudulent activity, monitor for security breaches, and comply with legal obligations.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and marketing assistance. These service providers are required to protect your information and use it only for the purposes we specify.
• Legal Authorities: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Business Transfers:  In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the new owner.

5.GDPR

The General Data Protection Regulation 2016/679 is a regulation in EU law on data protection and privacy in the European Union and the European Economic Area. Please read our GDPR policy click Here

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Under applicable data protection laws, you have the following rights:

• Access Your Information: You have the right to request access to the personal information we hold about you.
• Correct Your Information: You have the right to request that we correct any inaccuracies in your personal information.
• Delete Your Information: You have the right to request that we delete your personal information.
• Restrict Processing: You have the right to request that we restrict the processing of your personal information.
• Object to Processing: You have the right to object to the processing of your personal information for certain purposes.
• Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at info@vgenmedia.com :

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal or regulatory requirements. When your information is no longer needed, we will securely delete or anonymize it.

9. Changes to This Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you by email or through a notice on our website. We encourage you to review this Privacy Policy periodically for any changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@vgenmedia.com 

Address: ALMEHAIRI, OFF12-026, Ras Al Khor Industrial Third, Dubai.